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Eezy Transportation
Eezy Transportation
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Frequently Asked Questions

Please reach us at info@eezytransportation.com if you cannot find an answer to your question.

Quotes are valid for 24 hours.


No. The full booked amount still applies, and unused time is nonrefundable.


For charter services, the group is responsible for tolls, parking fees, and permits incurred during the trip.


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No. Smoking is prohibited. A smoking fee of $500 to $750 may apply.


A sanitation fee of $300 to $500 may apply if a passenger vomits in the vehicle.


Yes. An additional cleaning fee may apply if food or beverages brought on board leave the vehicle requiring excessive cleaning.


The driver may end service without a refund if a client or passenger engages in serious misconduct.


Cancel at least 72 hours before your scheduled pickup for a full refund. Cancellations made within 72 hours, but before the day of service, will be charged 50% of the total booking cost. Same-day cancellations and no-shows are nonrefundable.


Cancel at least two hours before your scheduled pickup. Cancellations made with less than two hours’ notice will be charged the full quoted rate. If a flight or train is missed, cancelled, diverted, or delayed, please contact us as soon as possible. We’ll make every effort to accommodate a change, subject to availability and any applicable waiting time or rescheduling charges.


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